Shipping
​on Custom Embroidery - Greek Apparel - Greek Letter Sweatshirts
Current Production time frame is: 12 business days.
Then Orders are shipped. All orders are shipped USPS 2-3 Business days Priority Mail or if possible and under a 16 ounces First Class Mail. If you need your item next day please convo me and I can let you know the rates and pricing options.
We make items in the order we receive them. If they are ready sooner we ship them as soon as we have embroidered and packaged your order. You will receive a shipping notification email when your order ships. ​
Returns and exchanges
on Custom Embroidery - Greek Apparel - Greek Letter Sweatshirts
We do not accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
All personalized items and made-to-order products require payment in full upon order. Because these items are created to your specifications, Monogramalamode cannot accept returns of personalized or made-to-order items, cancellations, exchanges, or refunds of any kind. If you are unhappy with your purchase please contact us & we will do our best to resolve the issue that you have with your order. If there is an issue with your order & we are at fault, (initials are wrong, wrong size, etc.) We will gladly redo your order after we receive the item back, shipping on us. If the item was created wrong & the customer is at fault (wrong size sweatshirt, accidentally ordered the wrong color, etc.) we will charge a 50% restocking fee once we receive the item back at customer's cost. Item must be returned unworn & unwashed.
Please check the order confirmation that we email to your email. The information in this email is how we will make your order.
Payment
We currently accept Paypal and Major Credit Cards.
Shipping
Current Production time frame is: 12 business days.
Then Orders are shipped. All orders are shipped USPS 2-3 Business days Priority Mail or if possible and under a 16 ounces First Class Mail. If you need your item next day please convo me and I can let you know the rates and pricing options.
We make items in the order we receive them. If they are ready sooner we ship them as soon as we have embroidered and packaged your order. You will receive a shipping notification email when your order ships.